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Terms & Conditions

VAT

All prices are inclusive of VAT.  Our VAT number is 131 587 320 
 
Returns/Cancellation policy

We offer an unconditional money back guarantee on all products. If you are not entirely satisfied with your purchase, you are entitled to a full refund.

If you cancel your order before we have dispatched your goods your refund will be immediate.

If your goods have been dispatched then your refund will be net of the original shipping costs. To qualify for the refund you must comply with the following:

- The product must be returned to us within 30 days from the date of purchase. 
- The product must be uninstalled and free from damage or misuse by the customer.
- We will not accept responsibility for freight charges on returned goods in either direction, unless the error is ours or the customer is invoking a warranty.
- Goods should be returned via a tracked service and the tracking number should be supplied to Real Shopping
- Customers are responsible for returned goods until they reach Real Shopping.

We may cancel any sale if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights.
 
Prices
Our site contains a large number of products and a wide range of postage charge combinations. It is always possible that, despite our best efforts, some of the products listed may be incorrectly priced and some of the postage charges may be incorrectly applied. We will normally verify prices as part of our dispatch procedures so that, where a product's correct price or the delivery charges are less than our stated prices, we will charge the lower amount when dispatching the product to you. If a product's correct price or the delivery charge is higher than the price stated on our site, we will at our discretion either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. All prices are subject to change without prior notice. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an order confirmation e-mail.
Return Address
Real Shopping
Access Storage Office 107
160 Bromley Road
Catford London
SE6 2NZ
United Kingdom
SMS/Whats App : +44 (0) 7511077100+44 (0) 7511077100
Phone: +44 (0) 02070784037
E-mail : sales@real-shopping.co.uk